Frequently Asked Questions
Everything you need to know about your order and our quality flags.
What is the difference between printed and embroidered flags?
Printed flags feature designs dyed directly into the fabric, making them lightweight and ideal for flying in light breezes. Embroidered flags feature sewn stripes and raised stitching for stars, offering a premium look and superior durability for long-term outdoor display.
How long will it take for my order to ship?
Most in-stock items ship within 1 to 2 business days. Once your order leaves our warehouse, delivery time depends on the shipping method selected at checkout, typically ranging from 3 to 7 business days for standard ground shipping.
Are your American flags made in the USA?
Yes, we take great pride in offering a wide selection of American flags that are 100% made in the USA. Look for the 'Made in the USA' badge on our product pages to ensure you are supporting domestic manufacturing.
What is your return policy?
We accept returns on most new, unused items within 30 days of delivery for a full refund. Please note that custom-made products and flags that have been flown or used outdoors are not eligible for return.
Do you offer bulk or wholesale discounts?
Absolutely. We offer tiered pricing for schools, government agencies, and organizations looking to purchase flags in large quantities. Please contact our customer service team or visit our bulk pricing page for more details.
How can I track my package?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website. You can also track your status by logging into your account on our website.